This policy explains what information Accurate Surgicals (“we”, “us”) handles when you visit accuratesurgicals.com or contact us, and the choices you have. We keep it short because we collect very little.
Who we are
Accurate Surgicals is a supplier and distributor of hospital equipment, with its head office at 161, First Floor, Bata Building, Hall Bazar, Amritsar, Punjab 143001, India (GSTIN 03AWEPS4824L1ZB).
Information we collect
Enquiries
Our enquiry form does not store or email your details. When you submit it, our server checks the form and immediately opens WhatsApp with your message prefilled. Your enquiry reaches us only if you press Send in WhatsApp. From then on, we see what you sent: your name, organisation, city, message and your WhatsApp number and profile.
If you call or email us, we receive your phone number or email address and whatever you choose to tell us.
Website visits
Like most websites, our hosting server keeps standard technical logs (IP address, browser type, pages requested and time of visit) for security and to keep the site running. These logs are kept for a limited period and are not used to identify you.
Cookies and analytics
This website does not set cookies and does not use analytics or advertising trackers.
How we use information
- To reply to your enquiry and prepare quotations
- To supply, install and service equipment you order from us
- To meet legal, tax and procurement obligations, such as GST and GeM records
- To keep this website secure
We do not sell your personal information or share it for marketing.
Third-party services
- WhatsApp (operated by Meta) carries enquiries you choose to send. Its own privacy policy applies to your use of WhatsApp.
- Google Maps opens when you follow a “Get directions” link.
- Kifzi.com, our online store, is a separate website with its own privacy policy.
Your rights
Under India’s Digital Personal Data Protection Act, 2023, you may ask us to access, correct or erase personal information we hold about you, or withdraw consent for its use. To make a request, contact us using the details below. We will respond within a reasonable time.
Data security and retention
We take reasonable steps to protect the information we hold and keep it only as long as needed for the purposes above or as required by law.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact
Email info@accuratesurgicals.com, call +91 94170 55017, or write to us at our head office address above.